09 February 2022
Madrid Headquarters
Novo Nordisk and Deusto Business School Health, the health unit of the University of Deusto's business school, are pooling their experience to promote the development of management skills among specialists in internal medicine, nephrology and cardiology in the Community of Madrid. Among the teaching staff of the Leadership, Innovation and Health Management Programme are some of the senior officials of the Madrid health system.
Health and social systems are undergoing a situation that requires professionals to lead change in an accelerated manner towards new models for their organisations and teams. Given the new scenario, this programme aims to support the transformation of Madrid's healthcare system by training more healthcare professionals in the required competencies.
In the words of Silvia Meije, Director of Institutional Relations at Novo Nordisk Spain, "this training programme is another example of Novo Nordisk's commitment and commitment to strengthening the leadership and healthcare management skills of our healthcare professionals throughout their professional lives".
For her part, Marta Aguilar, corporate and incompany development director of Deusto Business School in Madrid, points out that "this programme responds to our conviction that through training we can help to create a more prosperous, fair and inclusive world. At Deusto Business School we have set ourselves the challenge of contributing to excellence in people's lifelong learning from a humanistic approach and through reskilling and upskilling, since, nowadays, the need to maintain continuous training throughout a professional life is an essential task".
For Antonio Zapatero, a member of the teaching staff, Vice-Minister of Health Care and Public Health of the Community of Madrid and who was one of the medical directors of the provisional hospital at IFEMA, "it is vital to support training as a way of professionalising the management function in the administration of health services. There is no doubt that investing in the development of the knowledge of our healthcare professionals during their professional careers has a positive impact on the health of patients".
For her part, Elena Mantilla, Director General of Health Inspection and Organisation of the Community of Madrid, who is also a member of the teaching staff, stresses that "this programme fosters the acquisition of innovative knowledge and generates spaces for the interconnection between managers and clinicians necessary to accelerate the changes towards a more efficient, sustainable and resilient system".
Faculty and content
The programme will be taught between February and March 2022 at the Deusto Business School in Madrid. It has an academic team with recognised professional experience in the areas to be covered, including members of the Faculty who are members of the Senior Management of the Madrid Regional Ministry of Health.
Antonio Zapatero, who will speak in a session focused on Leadership in VUCA environments (Volatility, Uncertainty, Complexity and Ambiguity), considers that, "the current situation is a unique opportunity to review from a critical point of view everything related to health management, from public health and health care models, to information systems, to team coordination and, above all, the role of the patient. It is a pleasure for me to be able to pass on my experience to the professionals who make it possible for us to have one of the best healthcare systems in the world.
In addition, Elena Mantilla points out that, "the situation caused by the pandemic is a challenge for everyone. We have to unlearn and relearn every day. For this reason, and in order to provide effective and efficient care to patients, training is more necessary than ever. We are facing a volatile, uncertain, confusing and ambiguous social environment that has led to a structural and organisational change in our healthcare system. And in order to drive change, professionals with the necessary knowledge and the ability to lead it are essential".
Both experts agree that "it is essential to coordinate care networks in order to achieve greater effectiveness in the resolution of illnesses and greater efficiency in the use of available resources".