Implementation of project-based management at the University’s Faculties and Functional Areas and Services:

• Identify processes and define process map.
• Develop process factfiles (strategic, operational and support).
• Set process indicators.
• Implement processes.
• Monitor processes and conduct continuous improvement.
• Implementation of the EFQM Excellence Model at the University’s Faculties and

Functional Areas and Services:

• Carry out an analysis of the Weaknesses, Threats, Strengths and Opportunities (SWOT).
• Perform a self-assessment process in accordance with the EFQM Model.
• Identify areas for improvement and resulting action plans.
• Define the Mission, Vision and Values.
• Draw up strategic plans.
• Develop an action plan for the deployment of strategic plans.