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Action at the University of Deusto in the face of the new coronavirus

Information and general recommendations:

In view of the health situation caused by COVID-19, the University of Deusto has created this website (www.deusto.es/covid-19) to provide an updated response to all the queries and questions that may arise among the university community members, as well as to communicate all the measures that may be taken.

The information will be structured into the following sections:

1- STUDENTS AND PERSONNAL OF UNIVERSITY OF DEUSTO CAMPUSES AND SITES

2- STUDENTS ON MOBILITY SCHEMES

3- PERSONNAL ON MOBILITY SCHEMES

4- TECHNOLOGICAL RESOURCES AVILABLE AT THE UNIVERSITY OF DEUSTO FOR TEACHING

5- INTERNATIONAL TRAVEL RESTRICTIONS

6- FAQs 

 

STUDENTS AND PERSONNAL OF UNIVERSITY OF DEUSTO CAMPUSES AND SITES

REMOTE ASSESSMENT FOR THE SECOND SEMESTRES OF THE 2019/20 ACADEMIC YEAR - 31 March 2020

The events that have been taking place since the last week of March have led the UD’s Board of Directors, in an extraordinary meeting held on 31 March, to adopt the following agreements that will help us to preserve and ensure our students’ achievement:

  1. Maintain the calendars established for the second semester, both for first-sit examinations (25 May to 9 June) and resit examinations (18 to 27 June).
  2. Maintain the grading system established by the University of Deusto for its subjects, Rector's Order 27/2017 of 27 September: “The assessment of students’ accredited performance in each of the course subjects will be expressed in a numerical grade, from 0 to 10, with one decimal place”.
  3. We are working on the assumption that face-to-face teaching may not be resumed. Therefore, we have decided to establish a procedure that, when necessary, allows assessment systems to be adapted to the current remote teaching circumstances. On this link Assessment system for the second semester of the 2019-20 academic year: remote assessment, you will find detailed information on this procedure for the review, validation, publication and communication of the assessment system.
  4. The validated assessment system will be definitive until the end of the semester, regardless of whether circumstances change and the semester could be completed with face-to-face teaching at the UD centres.

The University of Deusto has launched a website https://evaluacionenremoto.deusto.es/ , which contains guides and information for academic staff to conduct remote assessment. It also contains support tutorials and video tutorials and a wide range of training video conferences.

Please note: the syllabuses for 2nd semester subjects are NOT available on the website. They will be displayed again once each professor has completed the review process of the remote assessment system and it has been validated by the corresponding faculty. Deadline: 24 April.

Deusto will maintain the academic calendar
 

COLLABORATIVE SPACE FOR GOOD REMOTE TEACHING PRACTICES - 21 March 2020

Many good teaching practices are being developed these days. For this reason, a space has been set up for teaching staff to share experiences, resources and methodological issues in this new scenario.

Collaborative space for teaching staff

GUIDELINES FOR REMOTE TEACHING - 13 March 2020

In compliance with the previous announcement, here are guidelines and resources for remote teaching in order to set out the basic guidelines to deliver teaching. Remote teaching will start to be applied on Monday 16 March and will be fully implemented by 23 March.

Students: Remote teaching guidelines

Teachers: Remote teaching guidelines


PROTOCOL IN RELATION TO INTERNSHIPS - 17 March 2020

With regard to internships for University of Deusto degree programmes, and considering the impossibility of delivering them under normal conditions due to a situation of force majeure caused by the propagation of COVID 19 and the state of alarm declared by the Government, the University of Deusto has decided as follows:

  • Inform students who are doing their internships in centres, entities or companies that the internships will be cancelled while the decreed state of alarm remains in effect, except in the event that the centre, entity or company offers students the possibility of continuing their internship period remotely.
  • Inform the companies concerned of this decision so that, if possible, they can propose telework activities to our students.
  • Analyse the impact that the previous measure may have on their learning process and their assessment and, in any case, when necessary, propose alternative measures that will be defined in the next few days and shared with all the parties involved.
  • Continue to monitor developments in the current context in order to incorporate further measures in relation to the necessary learning and assessment processes.
  • Those students who have not started their internship must wait to start it when so indicated by the Faculty.

These measures are applicable to all UD degrees and are justified in an attempt to meet the following basic objectives:

  • Preserve the health of our students, as well as that of their family and collective environment.
  • Provide students with all the means available to us so that they can continue developing their learning processes.
  • Ensure that, in the event of a situation of force majeure, students are not disadvantaged in completing their degree within the set deadlines.

PROTOCOL IN RELATION TO DUAL SUBJECTS - 17 March 2020

With regard to dual subjects for undergraduate and postgraduate degree programmes at the University of Deusto, and considering the impossibility of delivering them under normal conditions due to a situation of force majeure caused by the propagation of COVID 19 and the state of alarm declared by the Government, the University of Deusto has decided as follows:

  • Inform students who are undergoing dual training in companies that their stay in the company will be cancelled while the decreed state of alarm remains in force.
  • Inform the companies concerned of this decision so that, if possible, they can propose telework activities to our students.
  • Analyse the impact that the previous measures may have on their learning process and their assessment and, in any case, when necessary, propose alternative measures that will be defined in the next few days and shared with all the parties involved.
  • Continue to monitor developments in the current context in order to incorporate further measures in relation to the necessary learning and assessment processes.

These measures are applicable to all University of Deusto dual degree programmes and are justified in an attempt to meet the following basic objectives:

  • Preserve the health of our students, as well as that of their family and collective environment.
  • Provide students with all the means available to us so that they can continue developing their learning processes.
  • Ensure that, in the event of a situation of force majeure, students are not disadvantaged in completing their degree within the set deadlines.

NOTICES AND COMMUNICATIONS

31 March 2020

REMOTE ASSESSMENT FOR THE SECOND SEMESTRES OF THE 2019/20 ACADEMIC YEAR

An extraordinary meeting of the UD's Board of Directors, has been held on 31 March, to define a remote assessment for the second semester of the 2019/20 academic yeat to help us preserve and ensure our students’ achievement:

Remote assessment
 

23 March 2020

In response to some of the queries we have received concerning what to do if you have possible symptoms or confirmed coronavirus Covid-19 infection, we give you the following information. 

People with symptoms of coronavirus COVID-19

If you have symptoms of coronavirus COVID-19, you must stay at home or go home as soon as possible. If the symptoms are clear and persist over time, you should call the Public Health Services in your area directly. 
The Basque Government’s Health Department keeps contact information constantly updated on this link: https://www.euskadi.eus/nuevo-coronavirus-covid-19/. This website currently provides the following information.

IMPORTANT: 

At the present time, people who have symptoms in Biscay and Gipuzkoa should continue to call 900 20 30 50, until the reorganisation already implemented in Araba is extended to these two regions, where you should phone your health centre.

Health Advice Telephone Number: 900 20 30 50

People who have been diagnosed with coronavirus COVID-19 or who are affected by containment measures as directly and personally instructed by the corresponding Public Health Service.

If the Public Health Service has diagnosed you with COVID-19, or has instructed you to go into quarantine, even if you have not been tested, you must follow the instructions they have given you.  If you are a staff member at the University of Deusto, if the Public Health Service has given you a fit note, you should send it to the University through the established channels. 

You can use the following email address infocoronavirus@deusto.es to inform us if you are in any of the situations described above. This email is exclusively for internal and monitoring purposes by the University of Deusto’s Health and Safety Area, and in no way replaces the information to be transmitted to the corresponding health authorities. 

We remind you that the preventative information on coronavirus COVID-19 is regularly updated on www.deusto.es/covid-19.

15 March 2020

Volunteer support network

Here is the appeal of the Provincial Council of Bizkaia on the creation of a “Support network of volunteers to vulnerable elderly people in solitude in Bizkaia”.

Always in accordance with the decisions of the authorities competent, the decisions of the University in relation to its activity in these exceptional circumstances can be summarized as:

  • maintenance of teaching activity in a non-face-to-face format
  • teleworking
  • minimum services

However, and to the extent that it is compatible with these criteria, and in response to our institutional and personal commitment to the most vulnerable people, we invite you to consider the appeal of the Provincial Council of Bizkaia and the Bolunta network, with whom, as you will remember, we have already collaborated in recent years to activate solidarity in our environment.

Further information

13 March 2020

Given the seriousness and exceptional nature of the situation created, the University of Deusto has agreed today:

  1. Apply from Monday, the methodology of remote classroom training in order to guarantee the academic achievement of its students.
  2. In order to preserve the health of its workers, apply telework, keeping the necessary minimum services.
  3. Ratify their absolute confidence in the professional and civic responsibility of their students and workers.


GUIDELINES FOR REMOTE TEACHING

In compliance with the previous announcement, here are guidelines and resources for remote teaching in order to set out the basic guidelines to deliver teaching. Remote teaching will start to be applied on Monday 16 March and will be fully implemented by 23 March.

Students: Remote teaching guidelines

Teachers: Remote teaching guidelines


New General Secretariat telephone attention hours:

Following the instructions of the health and educational authorities, the General Secretariat will not provide face-to-face attention to the public (candidates, students, graduates, lecturers, etc.) until 30 March 30, unless otherwise instructed.

Our telephone attention hours are:

  • Monday to Friday: 09:00 - 13:00

Contact numbers:

  • Bilbao campus - Bachelor's degrees: 944 139 061
  • Bilbao campus - postgraduate programs: 944 139 302 o 944 139 000 (Ext. 2976)
  • San Sebastian campus: 943 326 310 

Postponement of the Employment and Entrepreneurship Forum

Taking into account the situation generated by COVID-19, and in agreement with the participating companies, the University of Deusto has decided to postpone the Employment and Entrepreneurship Forum that was to be held on the Bilbao campus on 25 and 26 March.

The Forum will be held on 30 September and 1 October.

12 March 2020

Temporary suspension of on-campus teaching at the bilbao and donostia/san sebastian campuses as from 13 March, until 27 March, both inclusive.

By decision of the Basque Government's Education and Health Departments, on-campus academic activities at the Bilbao and Donostia / San Sebastian campuses will be temporarily suspended as of tomorrow, 13 March, until 27 March, both inclusive.

However, UD students’ academic activities will continue. To guarantee this, the University has set up an alternative model of remote attendance. The technological resources available at the University for this purpose can be accessed at the website "www.deusto.es/covid-19" in the Technological resources available at the University of Deusto for teaching section. We will soon communicate the criteria and guidelines for the application of this model to both academic staff and students.

Likewise, all the courses, conferences, seminars and external events that were planned to be held at the University during the suspension period will also be suspended.
The University will remain open to Teaching and Research Staff (PDI), Research Staff (PI) and Administration and Services Staff (PAS).
We would like to stress once again that the "www.deusto.es/covid-19” website is the only official institutional channel of the University of Deusto in relation to coronavirus. We therefore urge you to ignore fake news whose only objective is the spread of disinformation and intoxication.

11 March 2020

International travel restrictions: As of today, we have amended our travel policy to align it with the travel restrictions of the Centre for Disease Control and Prevention (CDC) and the World Health Organization (WHO)

Further information

Deusto will postpone Monographic Session on the Medicine Degree scheduled for Friday, 13 March, until May, due to the COVID-19 situation.

The University of Deusto has decided to postpone the Monographic Session on the Medicine Degree scheduled for Friday, 13 March, until May, due to the COVID-19 situation. This decision follows the official guidelines in view of the new situation generated by COVID-19 and prioritises the health of more than 1,000 people, including candidates and their families, registered for the sessions planned for Friday, 13 March, at the University of Deusto’s Ceremonial Hall (Bilbao campus).

A new date will be announced later. Those registered will be kept promptly informed of any updates on the Medicine Degree information sessions. This decision only affects this event, without prejudice to any other activities.

10 March 2020

By decision of the Governing Council of the Community of Madrid, announced on the night of 9 March, teaching activities at all educational levels will be suspended as from March 11th until March 25th, inclusive. Consequently, teaching at our site in Madrid will be suspended during this time.

9 March 2020

At a meeting held in Vitoria-Gasteiz this morning, the Departments of Education and Health of the Basque Government have communicated their decision to cancel teaching activities at all schools in Vitoria-Gasteiz from March 10th until March 23rd, inclusive. Consequently, the classes of the Degree in Digital Industry of the University of Deusto at Egibide - Vitoria are also suspended.

On the other hand, in the campuses and venues of Bilbao, Donostia and Madrid, following the guidelines of the educational and health authorities, academic activity continues as usual. The general health and hygiene recommendations issued by the Department of Health are still to be followed.

We insist once again that this website (www.deusto.es/covid-19) is the only official institutional channel of the University of Deusto in relation to the coronavirus, so we urge you to ignore fake news that only aim at misinformation.

3 March 2020

Our university is carrying out a close follow-up of the spread of Coronavirus (Covid-19). We are punctually following the indications of the health and civil authorities to study the measures that should be taken.

For the time being, the academic activity on the two campuses (Bilbao and Donostia / San Sebastian), as well as at the two sites (Vitoria-Gasteiz and Madrid) continues as usual. Likewise, we are also maintaining the admission exams that will be held this weekend at our campuses in Bilbao and Donostia / San Sebastian and at our site in Vitoria-Gasteiz.

STUDENTS ON MOBILITY SCHEMES

11 March 2020

International travel restrictions: As of today, we have amended our travel policy to align it with the travel restrictions of the Centre for Disease Control and Prevention (CDC) and the World Health Organization (WHO)

Further information

3 March 2020
SEPIE (Spanish Service for the Internationalisation of Education), in collaboration with national authorities and the European Commission, is monitoring the information on the epidemiological incidence of COVID-19. In accordance with the measures carried out by government authorities, the European Commission and the recommendations of the health authorities:

  • In regions where, according to official sources, there is a risk of contagion, the force majeure clause may apply.
  • Likewise, in those other cases where there are educational or training institutions to which instructions issued by the authorities of the country of origin are applicable that make mobility impossible, the force majeure clause could also apply.

It is up to the organisations and individuals participating in the Erasmus+ programme to decide whether to cancel or postpone mobility plans in the areas concerned. Mobility plans that are cancelled or postponed, as well as those that are in progress in that country but could not be completed, if expenses were incurred, could be justified as force majeure, according to Clause II.1 of the grant agreements. SEPIE Agency calls for calm and recommends, in any case, to follow the indications of the local and national education, health and foreign affairs authorities on this matter. In this regard, we provide the following contact information and websites:

According to the above, in those regions where, according to official sources, there is a risk of contagion, or where the university has cancelled its academic activity, there are two possible alternatives:

  • Alternative 1
    Possibility of returning to the University of Deusto (Bilbao or Donostia-San Sebastian campuses) in the second semester.
    • All degree programmes have implemented a range of alternatives.
  • Alternative 2
    Possibility of staying in the host destination trusting that academic activity will resume, can be followed online, or that the risk of contagion has disappeared.
    • Universities have made remote teaching-learning processes available so that academic activity can be followed without the risk of losing the semester.

In the rest of the regions, mobility schemes will, in principle, be maintained. Should any student decide to return, we would require that they tell us first so that we can take any exceptional measures. However, in view of these scenarios, we urge caution and calm.

If you have any queries or need further information, we invite you to send us your message to the following email address: outgoing@deusto.es.

PERSONNAL ON MOBILITY SCHEMES

It is recomended to follow the indications of the local and national health and foreign affairs authorities on this matter. In this regard, we provide the following contact information and websites:

If you have any queries or need further information, we invite you to send us your message to the following email address: prevencion@deusto.es
 

TECHNOLOGICAL RESOURCES AVILABLE AT THE UNIVERSITY OF DEUSTO FOR TEACHING

The University of Deusto has the following teaching support resources. On this website you can find more information about them, as well as guidelines and advice, access to webinars, etc.

Access the teaching support resources website

ALUD Learning Platform

It is the University of Deusto’s Moodle platform for teaching. It can host the materials of the subjects (documents, videos, links...) as well as the tasks to be carried out by the students. It also allows interaction between teachers and students.

Video conference system
Google Meet: Through Google Meet it is possible to make group videoconferences (presentations by the teacher, group tutorials, online discussions ...), individual tutorials, informal meetings, etc. It includes different possibilities such as screen sharing, recording sessions...

Google Drive form collaborative work
Using an @deusto.es account (if you are a teaching staff member) or an @opendeusto.es account (if you are a student) you can have access to all Google services (mail, calendar, hangouts/meet and google drive). Google Drive allows multiple users to simultaneously edit documents, spreadsheets, presentations, etc.

Accessing UD software from outside the university: My Apps
MyApps allows you to access UD‘s applications and programmes from any device, anywhere, anytime, as long as you have an Internet connection.

INTERNATIONAL TRAVEL RESTRICTIONS

As of 11 March, we have amended our travel policy to align it with the travel restrictions of the Centre for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

Therefore, we have implemented the following restrictions at a university level, which will be immediately effective:

  • No travel will be approved or funded by the university for Teaching and Research staff (PDI), Administration and Services Staff (PAS), Research Staff (PI) and Students to level 3 countries (currently China, Iran, Italy and South Korea).
  • Those who must travel for personal reasons to a level 3 country must follow the instructions recommended by the Basque Government’s Health Department on their return.
  • Any person from the university community (Teaching and Research Staff (PDI), Administration and Services Staff (PAS), Research Staff (PI) and Students) travelling to any level 2 country (currently only Japan) is expected to act with caution and take the necessary steps to ensure proper public health protocols to minimise exposure to the virus.
  • We also appeal to individual responsibility with regard to other national and international trips and to follow the public health recommendations of the Basque Government’s Health Department.

FAQs

On 27 February 2020, the Basque Government's Interdepartmental Committee was set up to coordinate action in response to coronavirus. The aim of this committee, in which the Education Department participates, is to keep the situation generated by this global health alert constantly updated, to pool all the tools available in view of the potential appearance of cases in the Basque Country, and to act in a coordinated manner.

The Basque Government reiterates the call to remain calm and alert to the guidelines and recommendations being offered by professional health services.

In this regard, in order to have permanently updated information and to be able to follow the recommendations addressed to citizens at large, you should go to the following link:

What is coronavirus?
Coronaviruses are a large family of viruses that cause respiratory disease. Coronaviruses are a large family of viruses found in both animals and humans. Some infect humans and are known to cause a variety of conditions, from the common cold to more serious illnesses such as Middle Eastern Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

How does this virus spread?
Although not precisely known, by analogy with other infections caused by similar viruses, it appears that transmission would be through contact with infected animals, or by close contact with respiratory droplets generated when an infected person coughs or sneezes. Those droplets would infect another person if they came in contact with their nose, eyes or mouth.

What can I do to protect myself?
The World Health Organization (WHO) has published a series of recommendations about the current outbreak of coronavirus disease (COVID-19). Some of these recommendations are the following:

  • Wash your hands often.
  • Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze. Put used tissues in the bin immediately and wash your hands with a hand sanitiser gel, or with soap and water.
  • Keep a distance of at least one meter from people who cough, sneeze and have a fever.
  • Do not touch your eyes, nose or mouth.

Who is at risk for a severe form of the disease?
The WHO recognises that we still need to know more details about how the 2019-nCoV virus affects people. At present, older people and those with pre-existing conditions (such as diabetes and heart disease) appear to be at greater risk of developing a severe form of the disease.

What are the symptoms?
The most common symptoms include cough, sore throat, a fever and shortness of breath. Most cases correspond to a respiratory infection in which a fever is present. There may be some cases of greater severity; the infection can rarely cause pneumonia. In these cases, the patient has significant difficulty breathing and feeling short of breath, with a sustained high fever. In severe patients who do not respond to treatment, and especially if they have a previous associated illness, they may suffer more serious complications and may even die. The most severe cases usually occur in elderly people or those with other diseases such as heart, lung or immunity problems.

How long is the incubation period?
The incubation period is the time interval between infection and the appearance of clinical symptoms of the disease. Current estimates suggest that the incubation period varies between 1 and 14 days, with an estimated average of 5-6 days. These estimates will be adjusted as more data become available. Based on available information on other coronavirus diseases, including MERS and SARS, it is estimated that the 2019-nCoV incubation period could be up to 14 days. WHO recommends 14 days for contact follow-up of confirmed cases.

Is the use of face masks necessary?
Face masks are used to prevent the spread of the virus. Therefore, those who have symptoms of respiratory infection should wear a face mask. In this way, when a person goes to a health centre with these symptoms, he or she must wear a face mask to prevent the rest of the people around him or her from catching the virus. It is also recommended that people who have contact with elderly or immunosuppressed people wear a face mask.
In any case, the most effective measure to prevent the spread of any respiratory disease, (also coronavirus), is hand washing.
 

Contact

If you have symptoms of COVID19, call your usual health centre where they will help you over the phone. 

The 900 20 30 50 of the Health Council offers information and solves queries on coronavirus.

Recommendations to prevent coronavirus

video

General Secretariat telephone attention hours

Our telephone attention hours are from Monday to Friday from 9am to 1 pm.

Contact numbers:

Bilbao campus - Bachelor's degrees: 
944 139 061
Bilbao campus - postgraduate programs: 
944 139 302 o 944 139 000 (Ext. 2976)
San Sebastian campus: 943 326 310

Contact the International Relations office

All communication will be via e-mail through the usual accounts.

Likewise, the email address international.mobility.covid@deusto.es as been enabled as the "unique address" for any inquiry for movillity students.