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Degree Certificate request

Official Degree Certificate Request

I have finished my studies. When and how can I request my degree certificate?

If you have been enrolled in a study programme that you have successfully completed this academic year, you can apply for your degree certificate on this link: deusto.es/secretariavirtual, by post or in person at the General Secretariat. Please check application deadlines. After the end of each semester, it is necessary to carry out file closure processes before those who have finished their studies can request their degree certificate.

You will find specific information in the Enrolment Instructions each year; but as a reference, applications start 3 weeks after the end of the assessment period in each session (1 week after the marks for the last exams held have been confirmed).

For subsequent academic years, following the completion of studies, applications are open on a continuous basis (except for August and UD holiday periods).

In order to process your degree certificate request, you should have submitted all the supporting documents required and be up to date with all payments.

The University of Deusto is currently working on the implementation of a self-service system that will make it possible to request certificates and pay fees online. If you have finished your studies in the 2020/2021 academic year, you can request your degree certificate on the following link: deusto.es/secretariavirtual by post or in person at the General Secretariat. If you completed your studies in previous years, you can apply for your degree certificate by post or in person at the University of Deusto, until it is implemented.

Campus Bilbao - General Secretariat
Avenida de las Universidades 24
48007 - Bilbao
944 139 003 (Ext. 2515)
titulos@deusto.es
Monday to Friday: 9:00 - 13:00
Tuesday and Thusday: 9:00 - 13:00 and 14:30 - 16:00

Campus San Sebastián - Secretaría General
Mundaiz 50
20012 - Donostia - San Sebastian
943 326 310
secretaria-general.ss@deusto.es
Monday to Friday: 9:00 - 13:00
Tuesday and Thursday: 9:00 - 13:00 and 14:30 - 16:00

If you have successfully completed the degree programme leading to the award of an official Bachelor’s degree in Philosophy, Politics and Economics from the Comillas Pontifical University and the University of Deusto, or those leading to the official degree of Bachelor’s degree in Philosophy, Politics and Economics from Comillas Pontifical University, the University of Deusto and Ramon Llull University (inter-university joint degrees), you should bear in mind that the Comillas Pontifical University will be the coordinating university responsible for issuing the official diplomas and the European Diploma Supplement (EDS). Therefore, as from 1 September of the year of completion of studies, the academic transcript should be requested and issued by Comillas Pontifical University.
Graduates completing their studies at the UD should request the UD for their degree certificate and the UD will be responsible for placing the order to process it at the coordinating university. The degree and the European Diploma Supplement certificates will be sent by the Comillas Pontifical University to the UD for delivery to the person concerned.
If you need to request a replacement degree certificate, or order more copies of the European Diploma Supplement, you must apply directly to the Comillas Pontifical University, the owner of your file.

What supporting documents do I need to provide to request my official degree certificate?

Once you have successfully completed all the academic requirements of the programme (you have submitted all the supporting documents required and made all payments), you will be entitled to apply for the official degree certificate corresponding to the degree awarded from the beginning of the period established for this purpose.

If you have completed your studies in the 2020/2021 academic year and you apply using the self-service (online) system, you do not need to provide any supporting documents. Important: please check that the personal details that appear there are correct, as these will be included in your diploma. If they are not correct or you have changed any of them, please do not apply. You should request that your details be updated by sending a certified photocopy of your identification document, or by submitting the original document and a photocopy for verification purposes.

You can also apply for your degree certificate by post or in person at the University of Deusto. To do so, you must fill in the application form and sign and submit it together with the required supporting documents, as specified on the back of the application form. Application forms are available on our website.

Download form and instructions

Please note: Erasmus Mundus degree graduates should contact the Master's office (Faculty) before applying.

How and when will I receive my official diploma?

Once your application has been processed and the National Register of Graduates number (for official qualifications) has been received from the Spanish Ministry, a provisional replacement certificate is issued.

This document contains the same data as the certificate and will have the same effect until the degree certificate is issued. It will be valid for up to one year; therefore, it should be kept carefully. It is usually sent to the address you provided to us by registered post within approximately 15 days.
If you wish to collect the Provisional Replacement Certificate in person at the University (by you or a duly authorised person), you must inform the University when you request your degree certificate so that it is not sent by post.
Certificates will be issued and made available within the maximum time limit laid down by law. When your degree certificate is ready for collection, you will receive an email in your @opendeusto.es address and in the personal account you provided to us when you submitted your request. If you change your email address, please remember to inform the General Secretariat so that their database can be updated and you can receive the notification for the collection of your certificate correctly.

Degree certificates must be collected by the person concerned. If the person concerned is unable to come to the university, the legislation provides for two alternatives:

  • It may be collected at the University by an authorised person by power of attorney.
  • It may be sent to the Education Department Office in another province or to the consular office in another country, at the request of the interested party (signed letter).

IMPORTANT: To be valid, once collected, the certificate must be signed by the person concerned. No notes, annotations or other additions should be made to the degree certificate, as this would invalidate it.

Can I request a duplicate degree certificate?

Only one duplicate of the degree certificate can be requested.
Due to loss, destruction or deterioration.
Due to change in personal data
To include successive specialisms (Bachelor's) or specialisations (Master's)
In cases 1 and 2, the degree certificate (physical document) that had been issued must be invalidated.
If the reason is loss, the legislation requires publication of a notice in the BOE (Spanish Official Gazette) prior to the processing of the replacement certificate. This publication is managed through the University. One month after publication, if the degree certificate has not been found, the University will begin the process of issuing a duplicate certificate.
Requests for a duplicate degree certificate (either official or a Deusto degree) must be processed at the General Secretariat; it is not possible to process it through the self-service system.

Important: The issue of a duplicate official diploma does not include a copy of the EDS certificate.

Graduates in Philosophy, Politics and Economics from Comillas Pontifical University and the University of Deusto or from Comillas Pontifical University, the University of Deusto and Ramon Llull University (interuniversity joint degrees) must submit the request for a duplicate degree certificate to Comillas Pontifical University (Madrid), the coordinating university.

I need a certified copy of my degree certificate

The University of Deusto is not a public university and its staff does not include civil servants. Hence, it does not issue certified copies.

To obtain a certified copy you can:

  • Go to a notary's office
  • Submit a simple copy and the original document (for verification purposes) to the entity to which it is to be accredited, the recipient of the document.

European Diploma Supplement (EDS)

What is it?

A certificate issued for certain Official Degree Programmes.
It contains details of your academic record, as well as other general information about your degree (fields of study, position in the national education system, access to higher education, etc.)
It is issued in Spanish, Basque and English. It can only be issued after an application has been made for the issuance of the official degree certificate to which it corresponds.

How can I request my EDS?

Graduates from Bachelor’s, Diploma and Technical Engineering degrees from the University of Deusto in the 2005-06 academic year and subsequent years, may apply for their European Diploma Supplement (EDS) once they have requested their degree certificate (or simultaneously) (download form).
For Bachelor's, Master's and Doctoral degrees, it will be issued ex officio to those who have requested their degree certificate as soon as possible.
The University of Deusto is still completing the necessary work for the issuing of EDS for Bachelor’s, Master's and Doctoral degrees. However, academic transcripts contain the information that will go to the EDS, albeit not in English.
We can provide you with a document with the names of the subjects in Spanish and English, as well as a document in both languages explaining the grading system. In this way, certificates can practically be read in English and is usually a valid substitute for the EDS.
Those who have obtained the official degree of Baccalaureatus in Theologia or Licenciatus in Theologia from the Holy See will start the EDS issuing process once they have requested their degree certificate.

How and when will I receive my EDS?

European Diploma Supplements can take up to 45 days (one and a half months) to prepare. Once printed, you will receive it by registered post to the address you provided to us. If you prefer, you can come to the University to collect it. It can be collected by a duly authorised person, as can other certificates. To do this, you must inform us when you request your degree certificate so that your EDS is not sent by post.

Can I apply for a duplicate EDS?

The EDS is a certificate. Duplicates are not issued, only different copies, without limitation, at the request of the interested party, on payment of the established fees, once the first copy has been issued.
The University of Deusto is still completing the necessary work for the issuing of the EDS for Bachelor’s, Master's and Doctoral degrees.

Graduates in Philosophy, Politics and Economics from Comillas Pontifical University and the University of Deusto or from Comillas Pontifical University, the University of Deusto and Ramon Llull University (interuniversity joint degrees) must apply for additional copies of SET to be issued at Comillas Pontifical University (Madrid), the coordinating university.