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Intervention and Mediation Concerning Minors in Vulnerable Situation and/or Social Conflict

Guidance and resources

 

 

Tutorials

Academic tutorials consist of tasks focused on guidance for activities and projects done by students, monitoring their progress and offering guidelines for improvement and assessment. The Master’s degree in Intervention and Mediation Concerning Minors in Situations of Vulnerability and/or Social Conflict will include two types of tutorials: 

1st) Subject Tutorials: The lecuturers responsible for each subject will prepare these tutorials. They will focus on clearing up doubts or difficulties related to understanding the subjects, and completion of the required exercises for assessment. The main educational resource used for solving doubts raised by the students during class periods is the ALUD Platform. However, for doubts raised when completing exercises for assessment assigned by lecturers, a face to face tutorials calendar will be available. The dates for these meetings will be shown in the section entitled “Calendars and Timetables”.

2nd) MFP Tutorials: The faculty advisor assigned to each student to assist with preparation of the Master's Final Project will hold these tutorials. The schedules and calendars will be planned in advance with each advisor. Attendance to these tutorials is compulsory.

 

Support and guidance mechanisms

In order to support its students, the University provides a Student Guidance and Support Service that offers:

  •  Specialised educational- psychological consultation to deal with the difficulties that students may encounter.
  • Special courses to facilitate and complete the learning process (study techniques, anxiety control techniques, public speaking, job search techniques, etc.)
  • A Curricular Adaptation Unit

Students with special needs will be offered the support of the Guidance and Support Service, coordinated with the Master’s directors, who will be responsible for ensuring that these students adapt to the dynamics of this postgraduate degree (teaching/learning, research, internships and network).
 

International Relations Office

Students from abroad are also provided the support of the International Relations Office as they become familiar with the UD. They receive information and constant help concerning:

  • Visa arrangements
  • Residence permits
  • Accommodation
  • Healthcare and insurance services
  • Local services 

Other services

The University also offers other support and guidance services such as:

  • Orientation courses for use of the Library
  • DeustoAlumni
  • Social Work Service 

Learning resources

The University of Deusto is emblematic for significant and autonomous learning in all its different degree programmes. It also provides students on the Master’s programme with a wide range of resources that will contribute to the adequate development of teaching competences.

Library (CRAI) 

This centralized library, resources and learning centre offers services to students, researchers and lecturers on all the degree programmes. The facilities include:

  • 9,536 m² which house the collections, of which 1,600 m² are open access collections.
  • 3 general reading rooms with 750 workstations.
  • 12 rooms for group work
  • 12 student seminar rooms
  • 33 carrels for 66 researchers
  • Other resources include: a multimedia room with 18 workstations, media library, a reference room with 80 places and a car park with 68 spaces. The building is equipped with state of the art and the entire area is a Wi-Fi zone. 

Usable floor space of 9,000m² and 1,307 reading stations. The library has a total of 997,153 volumes, of which 13,734 are paper-based periodical publications. The electronic resources (monographs, periodical publications and data bases) amount to 1,624.

The University of Deusto Library, at both the Bilbao and San Sebastian campuses, was audited and certified by AENOR on the 2nd Surveillance Audit of the Quality Management System pursuant to the UNE-EN ISO 9001:2000 Standard in 2007.

 

Computer and technology equipment and services

The Bilbao campus has 4 computer labs for student use, with a total of 256 computers. The entire area is a Wi-Fi zone. The Student extranet give students access to:  

  • Review their personal information
  • Know the planned exam dates
  • Consult templates of the credits they are enrolled for and have passed
  • See their marks: Provisional and definitive
  • Check their academic record
  • See exam revision dates, times and venues
  • Advertisements
  • Requests for links to relevant blogs
  • Know the number of unread mails
  • Their email
  • Useful information to ‘move around’ the campus
  • Direct contact with the Vice Rector’s Office of Student Affairs
  • Information to book sports facilities
  • Enrolment in solidarity activities.
  • A fully personalised curriculum.
  • The Syllabus for each subject.
  • Additional material for each subject.
  • Students will also receive an SMS with their provisional marks if they enter their mobile phone on the student extranet and their email address.  

Accommodation and welcome 

Deusto Campus

Processes and procedures

Guidance and resources

 

 

Tutorials

Academic tutorials consist of tasks focused on guidance for activities and projects done by students, monitoring their progress and offering guidelines for improvement and assessment. The Master’s degree in Intervention and Mediation Concerning Minors in Situations of Vulnerability and/or Social Conflict will include two types of tutorials: 

1st) Subject Tutorials: The lecuturers responsible for each subject will prepare these tutorials. They will focus on clearing up doubts or difficulties related to understanding the subjects, and completion of the required exercises for assessment. The main educational resource used for solving doubts raised by the students during class periods is the ALUD Platform. However, for doubts raised when completing exercises for assessment assigned by lecturers, a face to face tutorials calendar will be available. The dates for these meetings will be shown in the section entitled “Calendars and Timetables”.

2nd) MFP Tutorials: The faculty advisor assigned to each student to assist with preparation of the Master's Final Project will hold these tutorials. The schedules and calendars will be planned in advance with each advisor. Attendance to these tutorials is compulsory.

 

Support and guidance mechanisms

In order to support its students, the University provides a Student Guidance and Support Service that offers:

  •  Specialised educational- psychological consultation to deal with the difficulties that students may encounter.
  • Special courses to facilitate and complete the learning process (study techniques, anxiety control techniques, public speaking, job search techniques, etc.)
  • A Curricular Adaptation Unit

Students with special needs will be offered the support of the Guidance and Support Service, coordinated with the Master’s directors, who will be responsible for ensuring that these students adapt to the dynamics of this postgraduate degree (teaching/learning, research, internships and network).
 

International Relations Office

Students from abroad are also provided the support of the International Relations Office as they become familiar with the UD. They receive information and constant help concerning:

  • Visa arrangements
  • Residence permits
  • Accommodation
  • Healthcare and insurance services
  • Local services 

Other services

The University also offers other support and guidance services such as:

  • Orientation courses for use of the Library
  • DeustoAlumni
  • Social Work Service 

Learning resources

The University of Deusto is emblematic for significant and autonomous learning in all its different degree programmes. It also provides students on the Master’s programme with a wide range of resources that will contribute to the adequate development of teaching competences.

Library (CRAI) 

This centralized library, resources and learning centre offers services to students, researchers and lecturers on all the degree programmes. The facilities include:

  • 9,536 m² which house the collections, of which 1,600 m² are open access collections.
  • 3 general reading rooms with 750 workstations.
  • 12 rooms for group work
  • 12 student seminar rooms
  • 33 carrels for 66 researchers
  • Other resources include: a multimedia room with 18 workstations, media library, a reference room with 80 places and a car park with 68 spaces. The building is equipped with state of the art and the entire area is a Wi-Fi zone. 

Usable floor space of 9,000m² and 1,307 reading stations. The library has a total of 997,153 volumes, of which 13,734 are paper-based periodical publications. The electronic resources (monographs, periodical publications and data bases) amount to 1,624.

The University of Deusto Library, at both the Bilbao and San Sebastian campuses, was audited and certified by AENOR on the 2nd Surveillance Audit of the Quality Management System pursuant to the UNE-EN ISO 9001:2000 Standard in 2007.

 

Computer and technology equipment and services

The Bilbao campus has 4 computer labs for student use, with a total of 256 computers. The entire area is a Wi-Fi zone. The Student extranet give students access to:  

  • Review their personal information
  • Know the planned exam dates
  • Consult templates of the credits they are enrolled for and have passed
  • See their marks: Provisional and definitive
  • Check their academic record
  • See exam revision dates, times and venues
  • Advertisements
  • Requests for links to relevant blogs
  • Know the number of unread mails
  • Their email
  • Useful information to ‘move around’ the campus
  • Direct contact with the Vice Rector’s Office of Student Affairs
  • Information to book sports facilities
  • Enrolment in solidarity activities.
  • A fully personalised curriculum.
  • The Syllabus for each subject.
  • Additional material for each subject.
  • Students will also receive an SMS with their provisional marks if they enter their mobile phone on the student extranet and their email address.  

Accommodation and welcome 

Deusto Campus

Processes and procedures