If students should require assistance and support, several services are available to them throughout the course.
- The head office of the EMA programme is located in Lido-Venice at the Monastery of San Nicoló, where the programme director is based. He is in charge of the design and content of the programme and students can arrange interviews with him. All subjects for the final project require his approval.
- The teaching fellows are also on hand to assist students. The teaching fellows are three young PhDs from one of the following fields: Philosophy, International Relations and Law. They run support seminars and keep in close contact with students. The lecturers who teach in the morning are also available for meetings in the afternoon.
- The Venice office also has an administrative staff to assist students in finding housing and making travel arrangements to Kosovo. There is a complete library on human rights and journals..
- Students who choose the University of Deusto for the second semester will be personally assisted by the Director of the Master’s programme. The Director is in close contact with students as the member universities only host 3 or 4 students at a time.
- The Director of the Master’s programme assigns each student an expert academic staff member from the Human Rights Institute who will supervise students’ research projects through meetings and frequent communication. During the month of May, a workshop with an academic panel is held each year. The panel focuses on assessing the progress of students’ final projects, offering criticism and proposals.
- Students have additional logistical support through the Pedro Arrupe Human Rights Institute, the International Relations Office, the Student Guidance and Support Service and the New Student Office. Deusto’s traditional library, now state of the art facilities known as the CRAI, is available for students’ use, with a broad range of study, research, meeting and work areas.